Articles on: Synchronization

Troubleshooting: GitLab Webhook Issues

Issue: GitLab Stops Sending Webhooks to Axolo



If you're experiencing issues where it appears that GitLab is no longer sending webhooks to Axolo, it could be due to delayed responses from our API. GitLab might discontinue sending webhooks if our API doesn't respond within their specified timeout period.

Solution: Updating GitLab Webhook via Axolo



To resolve this issue, you can manually request Axolo to refresh the GitLab webhooks. Here's how you can do it, as illustrated in the screenshot below:



After you've performed these steps, Axolo will re-establish the webhook connections, and you should start receiving notifications as expected.

Updated on: 14/09/2023

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